FAQs
What is your maximum machining capacity?
Superior Machining is an industry leader in providing the greatest flexibility and quick turnaround times in turning, milling and grinding jobs. Machining capacity can vary from time to time due to current orders and backlogs.
Part sizes capable of being machined in a single setup are as follows:
Turning up to 216" diameter (5.5 metres)
Milling up to 138" (3.5 metres)
Grinding up to 24" diameter by 90" long
 
 
What types of welding do you do and what materials can you weld?
Our welding division employs qualified staff specialized in MIG, TIG, and flux core welding, including steels such as stainless, ferralium, duplex as well as aluminum. Our large list of capabilities also includes DMV certified procedures.
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What is your crane capacity?
Superior Machining has overhead cranes with a maximum capacity of 66,000 lbs (30 tonnes) available to keep our production schedules and workflow running smoothly.
 
 
Do you have a loading dock/truck entrances into the plant?
Superior Machining's 60,000 sq. ft. facility has both loading docks and truck entrances to our building.
 
 
Can you repair or make up a new part without drawings?
Superior Machining will fabricate parts from technical drawings or provide prototype work from design consultations.
 
 
What are your business hours?
Superior Machining is open for business Monday to Friday from 7 am to 6 pm as well as Saturdays from 7 am to 12 pm. We will always be available for emergency work or rush orders and will respond to any after hours calls as quickly as possible.
 
 
How many square feet is your machine shop?
Superior Machining has a 60,000 sq. ft shop located in Concord, Ontario, Canada.
 
 
What batch sizes do you normally machine?
Our smaller computer numerical control machines (CNC’s) can be dedicated to production runs of a few hundred pieces, while our larger machines can be simultaneously running special orders of smaller quantities.
 
 
Do you have the ability to engineer or advise on the manufacture of a part?
Superior Machining has technologists available to consult and assist in the design and drawings for any of our customers’ needs. As well, we bring in our specialized machinists, welders, grinders and assembly workers to provide a practical and hands-on perspective on new production runs.
 
 
Do you use CAD/CAM to design/machine parts?
Yes, our staff is specialized in CAD/CAM systems and we are constantly upgrading to keep our software up to date. Full 3D surfacing capability as well as 5-axis machining software keep our machines working to their full potential.
 
 
What types of drawing formats can you accept?
Superior Machining will accept drawings in various formats including IGS, DXF, DWG and SLDPRT
 
 
What is your policy on quality?
Our policy is that quality can never be compromised. We aim to always provide a superior product in every aspect of our business. We follow the ISO 9001:2008 quality system.
 
 
Is your welding department certified to a government standard?
Superior Machining's welding team are all CSA 47.2M, Div. 3 qualified and specialized in MIG, TIG, and flux core welding, including stainless steel and aluminum.
 
 
Where are you located?
Superior Machining is located in Concord, Ontario, Canada. Our proximity to highway and transportation systems makes supply and delivery of goods very convenient and efficient.
 
 
How many employees do you have?
Superior Machining is very proud of its current employee base of 35 people.
 
 
How many years have you been in business?
Superior Machining started business as a one-man operation in 1969.
 
 
What are your average turnaround times from order to finished part?
Our turnaround times are one of the fastest in the business because we can dedicate several machines to a rush order. Superior Machining can also accommodate both CNC runs and conventional systems to the same job. We always consult with our customers on their timelines and production requirements and see to it that our production schedules will meet their needs. 
 
 
Do you accept international orders?
Superior Machining's customer base has expanded and grown to include Europe and the United States. We would be pleased to work with customers in the global market.
 
 
What industries do you service?
Superior Machining provides parts, assemblies and repair work for industries ranging from construction, petrolium, nuclear and automotive to transportation, power generation and other heavy industries
 
 
Do you provide emergency repair work?
One of the strong points in our customer service is that Superior Machining can respond to emergency on-site repair work in a variety of settings.
 
 
What is the average number of years’ experience your employees have?
Superior Machining is very proud of our low employee turnover. Our average number of years’ experience per employee is between 12 - 15 years
 
 
Do you deliver or pick up parts?
Superior Machining will provide our customers both delivery and pick up of any parts or assembly required.
 
    Superior Machining Limited
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